FAQ
Please check in at minimum 15 minutes before scheduled departure time.
1651 Broadway NY NY – corner w.51st in front of McDonalds (Times Square)
Our greeters and Tour guide with company branded clothing will be there to assist you.
Our tours leave promptly and we recommend you plan accordingly. If you book directly and notify us prior to departure, you may move your reservation without penalty. If notified after, please reach out to customer support for additional assistance.
Yes up to 24 hours prior to departure without penalty. If you booked thru a third party, you will need to reach out directly for refund.
Yes, we offer a worry free refundable ticket that is $9.99 that allows cancellations one hour prior to departure.
Please have your digital ticket with QR code for scanning
We recommend you can reserve in advance to avoid availability issues. If you choose to wait last minute or day of, that is fine and subject to availability.
Yes, we offer a worry free refundable ticket that allows cancellation one hour prior to departure.
The tour is designed to have brief stops where they range from 20-45 minutes. Please refer to tour to see which stops are included.
This landmark or part of the itinerary is passing by or viewing the landmark from a distance via bus or boat. For example, Statue of Liberty is seen from a distance and passing by.
This landmark or part of the itinerary is passing by or viewing the landmark from a distance via bus or boat. For example, Statue of Liberty is seen from a distance and passing by.
Only for private groups
Please wear comfortable sneakers or shoes. Please dress accordingly as stated by the weather service. If rain is on the forecast, please be sure to bring your own umbrella or rain protective gear.
Absolutely, if you are just arriving or leaving shortly after and have nowhere to store your luggage, your bags are welcomed as long as you are on the tour.
Brand new luxury touring coaches
No, we recommend $5-10 for the tour guide and $5-10 for the driver.
Yes, upon request
Our customer support email is res@smallbustoursnyc.com or feel free to reach toll free number 1-800-640-2782